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CRM

A CRM can help to enable internal teams to effectively track leads, subscriptions, content engagement, and revenue generation. The CRM will be a central hub for collecting data and supporting sales, marketing, and client service functions

Requirements:

  • A CRM can help to enable internal teams to effectively track leads, subscriptions, content engagement, and revenue generation
  • The CRM will be a central hub for collecting data and supporting sales, marketing, and client service functions

Technical Skills

Typing proficiency is a critical skill The ability to type quickly (typically 60–80 words per minute or higher) Excellent organizational skills to keep data and files structured and easily accessible Microsoft Excel or Google Sheets: A deep understan

Key Attributes:

  • Ability to communicate effectively with customers through calls and email A focus on understanding and meeting the needs of clients Strong interpersonal skills to build and maintain long-term customer relationships Ability to collaborate with other departments (Editorial, Creative, and Digital) to align customer strategies and ensure a unified customer experience

Qualification

  • Diploma in any stream with good communication skills Bachelors in any stream or equivalent with good communication skills